- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers’ needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all services and informing customers of new products and services.
- Answering customers’ questions on the products or services.
- Meeting sales quotas.