- • Initiating sales with potential customers over the phone.
- • Asking questions to engage customers and keep the conversation going.
- • Listening to the customers’ needs to generate repeat sales.
- • Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- • Keeping up to date on all services and informing customers of new products and services.
- • Answering customers’ questions on the products or services.
- • Meeting sales quotas.